CORPORATE POLICIES

HSE

Profile Middle East L.L.C is a company providing Field Technical Services and Human Resources Consultancy, committed to conduct its business with the objective “no harm” to our employees, customers, stakeholders and the community.  

Profile Middle East L.L.C. aims to operate with maximum regard to the quality of life of its employees, as well as to the social, economic, and environmental impacts of its business.

In our endeavor to achieve this, we commit to continually improve HSE management system to enhance HSE performances, to provide safe and healthy work environments for all our employees and other interested parties working with or on behalf of our company.

Profile Middle East L.L.C is committed to:

  • establish HSE management system in line with the requirements of ISO 14001:2015 & ISO 45001:2018 standard requirements.
  • train all employees in HSE control measures and code of practices as appropriate to the requirements of their duties and location.
  • ensure that all employees and other personnel are fully aware of the consequences of accidents & illnesses and report all such events irrespective of designation for prompt action.
  • be responsible & accountable for the Health & Safety programs for our personnel at all levels.
  • comply with all the relevant legislative, regulatory and voluntary requirements to which the organization subscribes, related to the occupational, health and safety hazards.
  • minimize waste and the use of energy, water and other natural resources in our operations, always following the best practices.
  • provide framework for setting HSE objectives at the relevant functions and levels within the organization.
  • provide necessary safe processes by identifying and mitigating all possible risks, related hazards to our personnel, to carry out required tasks with no injury to any personnel.
  • not employ workers below the minimum legal working age required by local law.
  • not use any forced/compulsory labour.
  • treat all employees with dignity and respect, also in the management of disciplinary practices, and guarantee equal opportunities in hiring, remuneration, promotion, and access to training.
  • encourage employees to speak up regarding concerns and suggestions, supporting union formation, if by law the union formation is approved, and the employees decide to form an union, in accordance with the local laws, rules and regulations.
  • do business in an ethical manner which yields long-term, sustainable benefits for all our stakeholders. This would be the result of our company’s, and its management and personnel’s commitment to not only strictly comply and apply the law, but also to obtain the benefits and improvement of any sector’s best practices, as well as from our most committed Clients procedures, and from the international organizations guidelines (ILO, UN, etc).

This HSE policy is communicated to all employees within the organization with the intent to promote the HSE culture, and that the employees become aware of their individual HSE obligations and make this HSE policy available to interested parties.

This HSE policy is appropriate to the purpose, nature, scale and context of the organization’s occupational health & safety risks and environmental impacts from its activities and services.

The HSE policy is reviewed periodically to ensure that it remains relevant and appropriate to our company product and services.

Equal Opportunity Employer (EOE)

The Company has established its commitment to equal opportunity in employment and its programs.  In order to provide equal employment and advancement opportunities to all employees and potential candidates all employment decisions at the Company will be based on merit, qualifications, previous experience and abilities.

Application

This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

 

Policy

  1. The Company does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, national origin, age, disability, ancestry, marital status, political affiliation or any other characteristic.
  2. All policy-development activities of the Company including those associated with employment practices shall be designed so that existing and potential employees are able to compete for, or be awarded, employment, promotions, transfers, training and other employment related benefits on their merits without reference to irrelevant characteristics
  3. The Company programs and activities shall be conducted in a manner free of discrimination.
  4. The use of any Company resources shall be undertaken in a non-discriminatory manner.

Procedures

Managers are responsible for:

  1. ensuring that the EOE principles are applied in the workplace.
  2. ensuring all decisions relating to appointment, promotion and career development are made without regard to any matters other than the individual’s natural ability to carry out the job.
  3. providing an environment which encourages equal employment opportunities and setting an example by their own behaviour.

Employees are responsible for:

  1. complying with the terms of the EOE policy.
  2. treating all colleagues and customers with respect and professionalism without regard to non-relevant criteria or differences.
  3. promptly informing their manager if there has been a (potential) breach of the EOE policy.

Quality policy

Our Commitment

To provide field technical services and HR consultancy that always meet and, where possible, exceed our company business objectives and customer requirements. The requirements of our clients are effectively collected to ensure that Profile Middle East L.L.C. is capable of achieving customers’ expectations.

Our Objective

  • Ensure quality policy is appropriate to the purpose and context of the organization and supports its strategic direction.
  • Establish a Quality Management System (QMS) in line with the requirements of ISO 9001:2015 standard. The QMS is an integral part of our process management and we are dedicated to its continuous improvement.
  • Provide our customers with high quality services, combining the performance, reliability, value and delivery that meet applicable requirements.
  • Everyone is responsible for quality, expected to deliver efficient and flawless execution in all roles.
  • Develop employee competencies, empowerment and accountability through strong management engagement and commitment.
  • Provide framework for setting quality objectives at all functions, levels and processes needed for quality management system.

The Quality Policy is communicated, understood and applied within the organization and made available to relevant interested parties.

The effectiveness of the quality management system is periodically reviewed through internal audit and management review meetings.

Anti bribery

Overview 

It is the Company policy to conduct all of its business in an honest and ethical manner. The Company takes zero-tolerance approach to bribery and corruption. The Company is committed to acting professionally, fairly and with integrity in all its dealings wherever it operates. The Company is also committed to implementing and enforcing effective laws in UAE that incriminates the acceptance or paying of bribes.

Under this policy, the bribe involves:

  1. accepting or soliciting a gift, favor or service that is intended to, or might appear to, influence the employee’s decision-making or professional conduct. 
  2. accepting, agreeing to accept, or soliciting money or other tangible or intangible benefits in exchange for the employee’s favorable decisions or actions in the performance of their job. 

Application 

This policy applies to all employees at all levels, including senior managers, directors, employees (whether permanent, fixed-term or temporary), consultants, contractors, and any other person providing services to the Company.

Policy

General Guidelines

  1. The Company shall investigate all suspected or reported cases of bribery. If an official investigation confirms that an employee has paid, received or asked for a bribe, they shall be subjected to the appropriate disciplinary actions. 
  2. This policy does not prohibit giving and receiving promotional gifts of low value and normal and appropriate hospitality. 
  3. Giving gifts to an external party can only be in the name of the Company or its subsidiaries and would be exclusively done by the unit it designates.

Procedures  

  1. The Management will regularly review the effectiveness of this policy.  Internal control systems and procedures will be subject to audit under the internal audit process. 
  2. Where the investigation and audit by valid evidences concluded the confirmation of any employee breaching this policy, the Company will pursue dismissal as part of the disciplinary action or other legal action if it finds evidence of bribery or abuse may have occurred. 
  3. A copy of the policy will form part of new employees’ induction packs.

Alcohol & Drugs Substance

Overview 

The purpose of this document is to set forth the company’s policy regarding alcohol and other drug use, including unlawful drug use or abuse, in the workplace.

Application 

This policy is applicable to all employees of the Company. 

This Policy and each of its rules apply whenever an employee is on or in Company property, surrounding grounds and parking lots, leased or rented space. Company time  (including breaks and meal periods), in any vehicle used on Company business, and in other circumstances we believe may adversely affect our operations, safety, reputation or the administration of this policy. 

Policy 

  1. No employee shall unlawfully sell, distribute, dispense, possess, transfer, or use alcohol or controlled substance in the workplace or wherever the company’s work is being performed.
  2. No employee shall report to work under the influence of alcohol, controlled substances, or other drugs, which affect his or her alertness, coordination, reaction, response, judgment, decision-making or safety.
  3. No employee shall operate, use or drive any equipment, machinery or vehicle of the Company while under the influence of alcohol or controlled substances/drugs. 
  4. No employee shall be in possession of alcohol while being transported in a Company vehicle.
  5. Employees shall not participate in these consumptions during meal, tea rest breaks during working time or during any overtime work.

Procedures

  1. Any employee who violates this policy will be subject to disciplinarily action up to and including dismissal from the Company. 

A copy of the policy will form part of new employees’ induction packs.

Corporate Social Responsibility

At PROFILE MIDDLE EAST COMPANY – WLL (the Company), we aim to conduct our business in a manner that contributes positively to society, the environment, and the business community.
Our vision is one of prosperity that extends beyond financial gains, encompassing social and environmental responsibilities.
We recognize the importance of respecting and upholding human rights, fostering diversity and equality, ensuring fair recruitment, maintaining adequate working conditions, prioritizing health, safety, and environmental protection, respecting local communities, safeguarding personal information and data, and maintaining a strict position against corruption.
Our principles are based on the laws and regulations of the United Arab Emirates, and also include best practices from the UN Sustainable Development Goals and UN Agenda.

Click HERE to view the full policy.